Privacy Policy

Effective Date: July 21, 2025

At The Fit Bear ("we," "us," or "our"), your privacy is important to us. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit or use https://www.thefitbear.com ("Site"), or interact with our services.

By using our Site, you agree to the terms of this Privacy Policy.

1. Information We Collect

a. Personal Information

When you register, place an order, or contact us, we may collect:

  • Name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment information (processed securely via payment gateways)
  • Any other details you provide during checkout or contact
b. Automatically Collected Data

We collect data using cookies, pixels, and tracking tools such as:

  • IP address
  • Browser type and version
  • Device type and OS
  • Pages visited, time spent, and clickstream data

2. How We Use Your Information

  • To process orders and payments
  • To deliver your purchases
  • To provide customer support
  • To improve our website and services
  • To send updates, offers, and promotions (if opted in)
  • To prevent fraud or misuse
  • To comply with legal or regulatory requirements

3. Cookies & Tracking

We use cookies and similar technologies to enhance user experience. Cookies help us:

  • Remember your login or preferences
  • Track website traffic and performance
  • Deliver targeted advertising via platforms like Google or Facebook (if applicable)

You can disable cookies in your browser settings, but some features of the Site may not function properly.

4. Data Sharing

We do not sell or rent your personal data. We may share your data only with:

  • Trusted service providers (like payment gateways, courier services, CRM/email tools)
  • Legal or government authorities when required by law
  • Third-party marketing platforms (only if consent is given)

All third parties are required to follow strict data protection policies.

5. Data Security

We implement appropriate security measures to protect your information from unauthorized access, loss, or misuse, including:

  • SSL encryption
  • Secure payment gateways
  • Access restrictions and data minimization

However, no method of transmission is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access or correct your personal data
  • Request deletion of your information
  • Withdraw consent to marketing
  • Lodge a complaint with a data protection authority

To exercise any of these rights, contact us at team@thefitbear.com.

7. Email & SMS Communication

By providing your contact details, you agree to receive transactional emails and SMS from us. Promotional messages will be sent only if you opt in. You may unsubscribe anytime via provided links or by contacting us.

8. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect data from minors. If you believe we have collected data from a child, please contact us immediately.

9. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of these third-party sites.

10. Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on this page with the revised date. Continued use of the Site after changes means you accept the revised terms.

11. Contact Us

The Fit Bear Studio
13 Kala Bhavan, 3rd Floor,
Shrimad Rajchandraji Marg, Charni Road (E),
Mumbai, Maharashtra 400004
Phone: +91 98205 88029
Email: team@thefitbear.com
Website: https://www.thefitbear.com/